Privacy Policy – G.E Holidays Group

Company Name: G.E Holidays Group
Company Number: 021Ε60000909101
Website: https://geholidaysgroup.eu

Introduction

G.E Holidays Group is fully committed to protecting the privacy of individuals who visit our website or use our services. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and applicable European privacy laws.

We encourage you to read this policy carefully to understand our practices regarding your personal data. By using our website or services, you consent to the practices described herein.

Scope of This Privacy Policy

This policy applies to all personal data collected:

Through our website, https://geholidaysgroup.eu
Through email or telephone correspondence
During the provision of our travel, MICE, corporate, and incoming tourism services
It covers all types of personal data we process, including data related to individual travelers, corporate clients, groups, delegates, and business partners.

Personal Data We Collect

We may collect the following categories of personal data:

Personal Identification Data:

Full name
Contact information (email, phone number, mailing address)
Company or organization details (for corporate clients)

Travel & Event Information:

Booking details and travel preferences
Accommodation requirements
Event participation and registration information
Group travel arrangements

Financial & Payment Data:

Payment details (processed securely via third-party payment providers)

Technical Data:

IP address
Browser type and version
Cookies and usage data for website analytics

How We Use Your Data

Your personal data is collected and processed for the following purposes:

Service Delivery: To plan, coordinate, and provide travel, MICE, and corporate event services tailored to your needs.
Bookings & Reservations: To manage group and individual bookings, including accommodation, transportation, excursions, and event logistics.
Communication: To respond to inquiries, send confirmations, updates, promotional offers, and relevant information about our services.
Improvement of Services: To enhance our website, digital services, and customer experience.
Compliance: To comply with legal obligations, regulatory requirements, and accounting purposes.

We only process personal data that is necessary for these purposes and ensure lawful and fair processing at all times.

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

Consent: Where you have given explicit consent for us to process your personal data.
Contractual Necessity: Where processing is necessary to perform a contract, such as booking travel or organizing events.
Legal Obligation: Where processing is required to comply with legal or regulatory obligations.
Legitimate Interests: Where processing is necessary for our legitimate business purposes, such as improving services or conducting business operations.

Sharing and Disclosure of Your Personal Data

We do not sell or trade your personal information. However, we may share your data with:

Travel Partners: Airlines, hotels, transport providers, and other service providers required to fulfill your bookings or events.
Corporate Clients: When managing group bookings or event participation.
Legal Authorities: If required by law or for regulatory compliance.
Service Providers: Third-party vendors who provide operational, IT, or analytical support to G.E Holidays Group.
All third-party partners are contractually obligated to protect your data and use it only for specified purposes

Data Security

G.E Holidays Group implements technical, administrative, and organizational measures to ensure your personal data is securely stored and protected against unauthorized access, alteration, disclosure, or destruction.

We regularly review our security practices and use industry-standard encryption, secure servers, and access controls to safeguard your information.

Retention of Personal Data

We retain your personal data only for as long as necessary to:

Provide our services
Comply with legal and regulatory obligations
Resolve disputes and enforce agreements

Once your data is no longer needed, it will be securely deleted or anonymized.

Your Rights Under GDPR

As a data subject, you have the following rights:

Right of Access: You can request access to your personal data.
Right to Rectification: You can request correction of inaccurate or incomplete data.
Right to Erasure: You can request deletion of personal data where applicable.
Right to Restrict Processing: You may request limitations on how your data is processed.
Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
Right to Object: You may object to the processing of your data for marketing or other purposes.
Right to Withdraw Consent: Where processing is based on consent, you may withdraw consent at any time.

Requests can be sent to: info@golden-escape.gr

Cookies and Tracking

Our website uses cookies and similar technologies to:

Improve website functionality and user experience
Analyze traffic and usage patterns
Deliver personalized content and offers

You may manage cookie preferences via your browser settings. Disabling cookies may limit certain website features.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date clearly stated. We encourage you to review the Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, your personal data, or data protection practices, please contact:

G.E Holidays Group

Email: info@golden-escape.gr

Phone: Tel: +30 21 1001 1867

Address: 85 Vouliagmenis Avenue, Glyfada – Athens